Procedure Scheduler
PROCEDURE SCHEDULER
REPORTS TO: PROCEDURE SCHEDULING TEAM LEAD
RESPONSIBLE AND ACCOUNTABLE FOR:
Scheduling of GI surgical procedures
Precertification of procedures as determined by insurance
Scheduling procedures with hospital scheduling department
Knowledge of specific insurance requirements
Types complete information in the computer under the appropriate physician s schedule
Assembles appropriate facility procedure packet and consent.
Instructs patient on preparation for procedure
Supplies patient with teaching materials and brochure
Completing tasks timely, completely and correctly
Documents all information completely and thoroughly in patient s chart
Makes every effort to remain a flexible, cooperative and supportive member of the CGI office staff
Acts as a liaison between the provider and the patient
Maintains friendly open lines of communication between CGI and TEC
REQUIREMENTS AND EXPERIENCE
Minimum of two (2) years previous office experience, preferably with scheduling experience
Participation in ongoing continuing education
Good reading comprehension, legible and accurate handwriting, able to clearly communicate with patients, CGI, and other facilities
Able to deal compassionately, professionally, and courteously with patients, their families, physicians and fellow CGI staff
TYPICAL PHYSICAL AND MENTAL DEMANDS:
Full range of body motion, including manual and finger dexterity and eye-hand coordination
Bending, lifting and carrying
Extensive periods of sitting
Normal color perception and corrected visual acuity and hearing to normal range
Involvement with management, physicians, staff, and patients and their families
TYPICAL WORKING CONDITIONS:
Clean environment in a gastroenterology physician s office
Potential exposure to communicable diseases
DUTIES AND TASKS INCLUDE BUT ARE NOT LIMITED TO:
Keeps all patient information, practice information and staff information confidential
Performs routine work under general supervision
Follows established procedures, referring all new or unusual questions/concerns to the team lead and/or site supervisor
Acts as patient advocate, ensuring a setting that protects the rights of the patient and provides an atmosphere that does not compromise the patient s physical or mental well-being, safety or dignity
Demonstrates knowledge of OSHA, Code Blue, Fire Safety measures
Maintains knowledge of, and complies with, established policies and procedures
Attends all required meetings
PROCEDURE SCHEDULING:
Calls patients and schedules procedures in a timely manner
Notifies hospital scheduling for procedure time confirmation
Types information in the computer under the appropriate physician s schedule.
Instructs patient on preparation for procedure
Supplies patient with teaching materials and brochures
Documents all information in patient s chart
Assembles appropriate facility or hospital packet and consent
Delivers the chart to precertification department in a timely manner being especially aware of timing for urgent or add-on procedures or immediate changes in the schedule
JUDGEMENT AND DECISION MAKING:
Demonstrates good judgement and reasoning when investigating and solving problems
Seeks guidance and direction in the performance of responsibilities and duties
RELATIONSHIP WITH OTHERS:
Maintains cooperative working relationships with all CGI staff and providers
Promotes a high degree of morale and positivity within the office, including cooperation, communication, and coordination between this job and other CGI jobs
Demonstrates ability to tactfully and calmly handle difficult situations
PLANNING AND TIME UTILIZATION:
Consistently shows ability to recognize and deal with priorities.
INITIATIVE:
Performs all duties in an independent manner with minimal direction and supervision
Recognizes and performs duties which need to be performed, although not directly assigned.
ATTENDANCE AND RELIABILITY:
Does not abuse or take advantage of sick time
Regular attendance is a necessity
Reports to work as scheduled and is able to complete all functions of job
Always provides proper notification and advance notice of absences
Reports to work, is at the assigned location, and ready to work at proper start time
Returns from 30-minute lunch on time
OTHER:
Maintains a well-groomed appropriate appearance
Maintains a clean, well-kept work area
Maintains a continuing education record
Performs other duties as required by the team lead and site supervisor
SUMMARY STATEMENT:
This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job; it is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluation, and for establishing performance standards.
Background Check Requirement
As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check. In addition, a drug screen will be required. TB testing will also be required for all patient-facing roles.
EEO Statement
At US Digestive Health, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. US Digestive Health is committed to assuring equal employment opportunities to all employees and applicants.
US Digestive Health is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.
Disclaimer
This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.
This organization participates in E-Verify.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Healthcare setting:
Medical office
Medical specialties:
Gastroenterology
Schedule:
8 hour shift
Monday to Friday
No weekends
Experience:
Medical scheduling: 1 year (Preferred)
Medical office: 1 year (Preferred)
Work Location: In personEstimated Salary: $20 to $28 per hour based on qualifications.
REPORTS TO: PROCEDURE SCHEDULING TEAM LEAD
RESPONSIBLE AND ACCOUNTABLE FOR:
Scheduling of GI surgical procedures
Precertification of procedures as determined by insurance
Scheduling procedures with hospital scheduling department
Knowledge of specific insurance requirements
Types complete information in the computer under the appropriate physician s schedule
Assembles appropriate facility procedure packet and consent.
Instructs patient on preparation for procedure
Supplies patient with teaching materials and brochure
Completing tasks timely, completely and correctly
Documents all information completely and thoroughly in patient s chart
Makes every effort to remain a flexible, cooperative and supportive member of the CGI office staff
Acts as a liaison between the provider and the patient
Maintains friendly open lines of communication between CGI and TEC
REQUIREMENTS AND EXPERIENCE
Minimum of two (2) years previous office experience, preferably with scheduling experience
Participation in ongoing continuing education
Good reading comprehension, legible and accurate handwriting, able to clearly communicate with patients, CGI, and other facilities
Able to deal compassionately, professionally, and courteously with patients, their families, physicians and fellow CGI staff
TYPICAL PHYSICAL AND MENTAL DEMANDS:
Full range of body motion, including manual and finger dexterity and eye-hand coordination
Bending, lifting and carrying
Extensive periods of sitting
Normal color perception and corrected visual acuity and hearing to normal range
Involvement with management, physicians, staff, and patients and their families
TYPICAL WORKING CONDITIONS:
Clean environment in a gastroenterology physician s office
Potential exposure to communicable diseases
DUTIES AND TASKS INCLUDE BUT ARE NOT LIMITED TO:
Keeps all patient information, practice information and staff information confidential
Performs routine work under general supervision
Follows established procedures, referring all new or unusual questions/concerns to the team lead and/or site supervisor
Acts as patient advocate, ensuring a setting that protects the rights of the patient and provides an atmosphere that does not compromise the patient s physical or mental well-being, safety or dignity
Demonstrates knowledge of OSHA, Code Blue, Fire Safety measures
Maintains knowledge of, and complies with, established policies and procedures
Attends all required meetings
PROCEDURE SCHEDULING:
Calls patients and schedules procedures in a timely manner
Notifies hospital scheduling for procedure time confirmation
Types information in the computer under the appropriate physician s schedule.
Instructs patient on preparation for procedure
Supplies patient with teaching materials and brochures
Documents all information in patient s chart
Assembles appropriate facility or hospital packet and consent
Delivers the chart to precertification department in a timely manner being especially aware of timing for urgent or add-on procedures or immediate changes in the schedule
JUDGEMENT AND DECISION MAKING:
Demonstrates good judgement and reasoning when investigating and solving problems
Seeks guidance and direction in the performance of responsibilities and duties
RELATIONSHIP WITH OTHERS:
Maintains cooperative working relationships with all CGI staff and providers
Promotes a high degree of morale and positivity within the office, including cooperation, communication, and coordination between this job and other CGI jobs
Demonstrates ability to tactfully and calmly handle difficult situations
PLANNING AND TIME UTILIZATION:
Consistently shows ability to recognize and deal with priorities.
INITIATIVE:
Performs all duties in an independent manner with minimal direction and supervision
Recognizes and performs duties which need to be performed, although not directly assigned.
ATTENDANCE AND RELIABILITY:
Does not abuse or take advantage of sick time
Regular attendance is a necessity
Reports to work as scheduled and is able to complete all functions of job
Always provides proper notification and advance notice of absences
Reports to work, is at the assigned location, and ready to work at proper start time
Returns from 30-minute lunch on time
OTHER:
Maintains a well-groomed appropriate appearance
Maintains a clean, well-kept work area
Maintains a continuing education record
Performs other duties as required by the team lead and site supervisor
SUMMARY STATEMENT:
This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job; it is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluation, and for establishing performance standards.
Background Check Requirement
As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check. In addition, a drug screen will be required. TB testing will also be required for all patient-facing roles.
EEO Statement
At US Digestive Health, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. US Digestive Health is committed to assuring equal employment opportunities to all employees and applicants.
US Digestive Health is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.
Disclaimer
This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.
This organization participates in E-Verify.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Healthcare setting:
Medical office
Medical specialties:
Gastroenterology
Schedule:
8 hour shift
Monday to Friday
No weekends
Experience:
Medical scheduling: 1 year (Preferred)
Medical office: 1 year (Preferred)
Work Location: In personEstimated Salary: $20 to $28 per hour based on qualifications.
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