CSR - Customer Service Representative Community, Social Services & Nonprofit - Altoona, PA at Geebo

CSR - Customer Service Representative

VM New Jersey VM New Jersey Altoona, PA Altoona, PA Full-time Full-time $16 - $25 an hour $16 - $25 an hour 21 hours ago 21 hours ago 21 hours ago We are looking for Customer Service Representatives with strong technical knowledge, excellent writing skills and a passion for customer service.
If you enjoy working collaboratively within a team environment then this position is perfect for you! Your duties will include communicating with customers to answer product questions, troubleshoot problems and resolve complaints.
You will also be responsible for filing and maintaining customer records.
Responsibilities:
Answer customers' questions in a friendly manner and with a smile.
Address complaints and objections in a calm manner and find an appropriate solution.
Learn about products, services, and company policies.
Respond to questions about technical problems or company products or services.
Answer customer questions using available resources.
Take customers' information by phone or in person.
Job Type:
Full-time Pay:
$16.
00 - $25.
00 per hour
Benefits:
Employee discount Paid time off Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday License/Certification:
Driver's License (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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